Telecom Subscriber Data, has been of critical importance to Telecom companies as a compliance perspective and secondly as a business motive.

We help in determining the true identity of the person in more efficient and thorough manner with the help of ICMS, an automated system that accesses multiple databases and public records and checks names against government lists. ICMS helps give you a better picture of your customer. An automated system not only helps give you a comprehensive profile of the person but also helps ensure that you collect the appropriate information and, as a side benefit, speed up your business process .

 We offer domain-specific services leading to:

Improved business performance

• Improve customer service with more complete, accurate and relevant customer records at customer touch points.
• Improve brand penetration by enabling stronger identification of cross-sale opportunities
• Support effective tactical and strategic decision making through more accurate analytics

  Cost Benefit

• Leverage existing data to reduce the cost of operation
• Reduce cost of sales and marketing
• Reduce cost of system up gradation by integrating the system  
• Increase revenues through knowledge that could not otherwise be realized
• Single View of the customer: better call centre throughput for outbound lead solicitation calls. More strike rate and reduced call times
• Less bad debts and improved customer receivables recovery with the support of call center who are empowered with better customer data

Sales Growth

• Field sales force are better equipped to handle potential customers because of better selling skills, arising from back up data on past customer behavior, knowledge of customer groups and improved customer visibility
• Provide better sales and item movement reports to operations, marketing and merchandizing
• Improve customer satisfaction by identifying trends and responding to customer resource needs and behavior
• Sales forecasting

  Real time decision making

•        Real time decision systems enable better and faster decisions